Shipping policy

SHIPPING POLICY

Thank you for shopping with CAMIÉ COLLECTION. Please review our shipping information before placing your order.

ORDER PROCESSING

Orders are processed before shipment. Processing time is separate from the estimated carrier transit time shown below.

Once your order has been successfully placed, you will receive an order confirmation email.

When your order ships, tracking information will be sent to the email address provided at checkout when available.

Orders are not considered shipped until they have been transferred to the applicable shipping carrier.

U.S. SHIPPING

We currently offer the following shipping options within the United States:

Standard Shipping — $9.99
Estimated carrier delivery: 3–5 business days

Express Shipping — $26
Estimated carrier delivery: 1–2 business days

Free Standard Shipping is available on qualifying U.S. orders of $200 or more.

Shipping estimates begin after the order has been processed and transferred to the carrier.

Business days generally exclude weekends and holidays.

DELIVERY ESTIMATES

All delivery times are estimates and are not guaranteed unless specifically stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including:

  • Carrier delays
  • Severe weather
  • Holidays
  • High-volume shipping periods
  • Transportation disruptions
  • Incorrect or incomplete shipping information

CAMIÉ COLLECTION will make reasonable efforts to process and ship orders promptly.

SHIPPING DELAYS

If an unexpected delay prevents us from shipping your order within the timeframe communicated to you, we will contact you with available options in accordance with applicable law.

Once an order has been transferred to the shipping carrier, carrier-related delays may be outside the direct control of CAMIÉ COLLECTION.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your:

  • Full name
  • Street address
  • Apartment or unit number, if applicable
  • City
  • State
  • ZIP code

If you notice an error after placing your order, please contact us as soon as possible at camiecollection01@gmail.com.

We will make reasonable efforts to assist, but we cannot guarantee that a shipping address can be changed once an order has entered processing or has already shipped.

CAMIÉ COLLECTION is not responsible for delivery issues caused by incorrect or incomplete shipping information provided by the customer, except where otherwise required by applicable law.

TRACKING

Tracking information will be provided once your order ships when tracking is available for the selected shipping method.

Please allow time for the carrier’s tracking system to update after receiving your shipping confirmation.

LOST OR MISSING PACKAGES

If tracking shows that your package is still in transit but appears delayed, please allow the carrier additional time to complete delivery and contact the carrier when appropriate.

If your package is marked as delivered but you cannot locate it, please:

  • Check around the delivery location
  • Check with household members, neighbors, front desk staff, or building management when applicable
  • Verify the shipping address on your order
  • Contact the shipping carrier for additional delivery information

If you are still unable to locate your package, contact us at camiecollection01@gmail.com with your order number so we can review the situation and assist with the available next steps.

DAMAGED OR INCORRECT ORDERS

Please inspect your order as soon as it arrives.

If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 48 hours of delivery at camiecollection01@gmail.com.

Please include:

  • Your order number
  • A description of the issue
  • Clear photographs of the item

Approved damaged or incorrect-item claims will be handled by CAMIÉ COLLECTION at no additional shipping cost to the customer.

Please review our Return & Exchange Policy for additional information.

RETURN SHIPPING

Shipping costs associated with qualifying size exchanges are governed by our Return & Exchange Policy.

Customers are responsible for return shipping costs for approved size exchanges unless the item received was damaged, defective, or incorrect.

CONTACT

For questions regarding your order or shipment, please contact:

CAMIÉ COLLECTION
camiecollection01@gmail.com
camiecollection.com