Refund policy

RETURN & EXCHANGE POLICY

We want you to love your CAMIÉ piece. Please review the following policy carefully before requesting an exchange.

SIZE EXCHANGES

We accept size exchange requests within 7 days of delivery, subject to availability.

To qualify for an exchange, the item must be:

  • Unworn and unused
  • Unwashed
  • In its original condition
  • With all original tags attached
  • In its original packaging, when applicable
  • Free from stains, makeup, deodorant, perfume, odors, or signs of wear

Proof of purchase or your order number will be required.

Once we receive and inspect your item, we will process the size exchange if the requested size is available.

Customers are responsible for return shipping costs for size exchanges.

HOW TO REQUEST AN EXCHANGE

To request a size exchange, please contact us at camiecollection01@gmail.com within 7 days of delivery and include your order number and the size you would like to exchange.

If your exchange request is approved, we will provide instructions on how and where to send your item.

Items sent back without first contacting CAMIÉ COLLECTION and receiving exchange instructions will not be accepted.

REFUNDS

CAMIÉ COLLECTION does not offer refunds for:

  • Change of mind
  • Incorrect size selection
  • Personal preference

If your requested exchange size is unavailable, please contact us so we can review the available options.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

Please inspect your order as soon as you receive it.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery at camiecollection01@gmail.com.

Please include:

  • Your order number
  • A description of the issue
  • Clear photos of the item

Once the claim has been reviewed and approved, CAMIÉ COLLECTION will provide instructions for the next steps.

Approved damaged, defective, or incorrect-item claims will be handled by CAMIÉ COLLECTION at no additional shipping cost to the customer.

FINAL SALE

Items specifically marked FINAL SALE cannot be returned or exchanged.

CAMIÉ COLLECTION reserves the right to refuse an exchange if an item does not meet the conditions listed in this policy.

CONTACT

For questions regarding an exchange, damaged item, incorrect order, or this policy, please contact us at:

camiecollection01@gmail.com

CAMIÉ COLLECTION
camiecollection.com